FAQs
Here are some answers to commonly asked questions.
For inquiries that are not listed below, please contact us.
It is important to note that our status as a provider does not always guarantee actual coverage for our services. As stated above, we encourage all potential clients to contact their individual insurance carrier to confirm specific coverage and/or benefit limits for nutrition counseling services.
As true with other healthcare providers, even with insurance benefits, there may be out-of-pocket costs (copay, coinsurance and/or deductible) which apply to your nutrition counseling sessions.
When evaluating your copay and/or coinsurance costs, the registered dietitians at ANW are considered specialists by most insurance carriers.
To reschedule your appointment, please contact the office at 610.443.1885 and speak with any team member. Once you are established with your provider, emailing your provider directly is also an acceptable option.
Please allow 24 hours’ notice for rescheduling and/or cancellation of any session. If less than 24 hours’ notice is provided, a potential missed appointment fee (per your signed registration documents) may apply.
Yes! ANW is a provider with a wide-variety of insurance carriers. Please see our insurance provider list for current provider status.
Yes, group/family counseling sessions are offered here at ANW.
We are client centered practitioners and individually tailor each and every session to meet our client’s needs and goals.
Utilizing a non-diet approach, we strive to provide practical solutions to achieving lifelong lifestyle changes.
Initial sessions typically include, but are not limited to:
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- Review medical history and discuss relevant health concerns
- Review personal goals for sessions
- Review of any recent bloodwork/labs/medical tests
- Measurement of height, weight, and calculation of BMI
- Measurement of body composition analysis
- Review current food and wellness behaviors such as food choices, eating schedules, portions consumed, etc.
- Establish calorie and macronutrient needs for client
- Relate established dietary needs to each client’s individual nutrition goals
- Create individualized meal plan (and/or goal sheet) for each client’s optimal long-term success
- Provide handouts and written materials (as needed) to assist client goals
- Develop a meal plan, if needed. EatLove is an optional software that is free for clients which your ANW provider can use to generate a meal plan specific to your nutrition needs.
Upon a call or email to our office, a team member will send you an email with a link to complete your registration documents and assist you in scheduling your initial appointment.
- Medical insurance card
- Doctors order (if needed) for medical nutrition therapy which includes pertinent diagnosis(es)
- Insurance referral (if required by your insurance plan ex. HMO)
- Any pertinent and available labs, recent healthcare visit summary notes and/or anything else requested by your provider prior to your visit
Yes, there is a waiting room for clients. Please note that there is not always office staff present at the front desk. Your provider will come to the waiting area to welcome you for your session. Thank you in advance for your understanding and patience.
Yes, there is parking available in both the front and back of the building.
If you have completed all registration forms through our portal, you are not required to arrive any earlier than your scheduled appointment time.
If you need to complete paper copies of registration forms in our office, please arrive at least 15 minutes early for your initial session in order to complete your registration forms.
Insurance referrals may be required. The need for an insurance referral is determined by your insurance plan. For example, all HMO plans would require an insurance referral in place prior to visits. All insurance referrals need to be obtained by the member though their primary care physician’s office.
When calling your insurance company, you will be inquiring about Medical Nutrition Therapy (MNT) coverage for the procedure codes 97802 (initial session) and 97803 (follow-up sessions).
As a small private practice, we do not perform full benefit checks prior to initial sessions. For any questions pertaining to your insurance plan’s benefits and/or potential limitations, please contact your insurance carrier / member services. The phone number for your member services department can typically be found on your insurance card.
Your insurance coverage is a contract between yourself and your insurance provider. ANW is not a privileged party to this contract and all contracts can vary.
There are a multitude of benefits an individual can get out of a nutrition counseling session. Some benefits clients have received in the past have been an improved relationship with food, better health outcomes, successful body composition changes, improved eating habits, and increased self-confidence.
Follow-Up Session(s) typically include, but are not limited to:
- Review any changes to medical history between sessions
- Review of current food and wellness behaviors, including discussion of both positive and negative changes which may have occurred.
- Discussed any barriers to change
- Review out-comes of initial nutrition plan
- Re-measure weight, height and BMI and compare to previous measures
- Re-measure body composition and compare to previous session
- Re-establish goals, modify plan as needed and continue client education on pertinent topics.
ANW is located in the Hanover Plaza building on the corner of Postal Road and Marcon Blvd. in Allentown, PA. Our physical address is 961 Marcon Blvd. Ample parking surrounds the entire building and there is an entrance door to the main lobby from both the front and back side of the building. Handicapped access is located at the back/rear entrance. From the main lobby, you can see the suite number directional signs located at the start of each side hallway – they’re towards the top of the wall, so look up! ANW is located in Suite 115 – look for our logo on the door!
