FAQs

Yes! ANW is a provider with a wide-variety of insurance carriers. Please see our insurance provider list for current provider status.

• It is important to note that our status as a provider does not always guarantee actual coverage for our services.  We encourage all potential clients to contact your individual insurance carrier to confirm your specific coverage for nutrition counseling services.  Even if your insurance carrier is not listed on our site, checking your benefits is still recommended as we could submit your session under out-of-network benefits.
• When calling your insurance company, you will be inquiring about Medical Nutrition Therapy (MNT) coverage for the procedure codes 97802 (initial session) and 97803 (follow-up sessions).
• The ANW office staff is always available to walk you through this process and help to coordinate your care.
• While the ANW office staff will gladly assist you in achieving coverage for your scheduled nutrition counseling session to the best of our ability, we are not able to provide specific information about your coverage for nutritional counseling services.
• Your insurance coverage is a contract between yourself and your insurance provider.  ANW is not a privileged party to this contract and all contracts can vary.
• When evaluating your copay and/or coinsurance which may be due at the time of your session, the registered dietitians at ANW are considered specialists by most insurance carriers.
• For most HMO plans you will need a referral from your primary care physician before you can see a specialist.  If your plan requires a referral, please make sure you have it faxed or emailed to us prior to the date of your initial appointment.  If we do not have your referral on file when you arrive at ANW then your appointment may need to be rescheduled.

• A written order from your diagnosing provider needs to be obtained for your care at ANW if we will be submitting a claim to your insurance carrier to obtain reimbursement for your session.
• As registered dietitians licensed in the state of Pennsylvania, our scope of practice does not allow us to diagnose any conditions.  However, your insurance requires a diagnosis to submit your claim for services.  The order from your physician and/or prescribing healthcare provider, provides us this diagnosis.
• You can see a sample physician order here. 
• Insurance referrals are required by HMO insurance plans and are obtained through the office of your primary care physician.

• Medical insurance card
• Doctors order for medical nutrition therapy including pertinent diagnosis(es)
• Insurance referral (if required by your insurance)
• Any pertinent and available labs related to your nutritional care

• Yes, please arrive 15-20 minutes early for your initial session in order to complete your registration packet.
• If you would like to complete your registration packet prior to your session you can download a copy HERE.